We at Lori's
Wigsite view customer satisfaction as our number one priority. Although
our competitive prices and great selection may bring you to us for the first
time, it is the attention and service during and after the sale that will
bring you back -- and allow you to recommend us to your friends and family
just a few excerpts from the many wonderful letters we have received. We
love to hear from our customers, so please visit the
Feedback page and share your experience
and suggestions with us.
I have worn a hairpiece for several years and have been so frustrated with the quality of hair I have been receiving. We currently have two ladies here that do hair replacement and all they were soon for me when the u it's lasted about 30 days is "let's just order a new one" very easy for them to say that because it wasn't rhyme who were paying out $500.00 per month!!!! I then decided to call loris wig site and am so glad I did. Amanda answered the phone I told her my situation and she immediately started contacting different companies that make hairpieces. She was very professional, truly listened to what I wanted and was not only able to come up with the perfect unit,she even matched my color perfectly. My hair is beautiful. I am so happy and stress free and I have confidence in the people at loris to get me the perfect unit every time.
You so very much!!! Your site is just wonderful!! After going through a
disaster with another company and never receiving my product, I decided
to try Lori's and I am so thankful. Lori's site has been so great with
customer service and answering any questions, as well as sending the
product, even faster than expected. I bought the "
wig and I love it! It is my first real hair wig, the cap is awesome. I
will be telling everyone about this site!
I have shopped at Lori's for several years. I have never been
disappointed, With so much identity theft going on, I have always been
confident while shopping on this site. Helpful, offers great products
and prices. Thank you for the opportunity to believe in an honest
company who truly cares about the product and customer they are serving.
Compliments to you and your wonderful staff for expediting my order.
Rarely is customer service so gracious and equally efficient, in fact
usually the opposite is the norm. My order arrived today exactly as I
requested and on the day I was promised. I look forward to sharing my
experience with all the women who would use your services. Special
thanks to Glenn.
- B.S Fl
Lori, I would like to thank you for keeping such reasonable prices.
There are too many places that take advantage of women suffering from
hair loss, and I appreciate you not being one of them. Dealing with hair
loss is stressful enough for a woman without the added feeling of being
taken advantage of. Also, thank you for your always friendly and helpful
I have been ordering wigs from you all for 5 years and have never been
disappointed. Your customer service and promptness with answers to my
emails and questions (as well as the delivery) never cease to amaze
me... Thank you so much for doing all that your company does :) I cannot
tell you how many people think my wigs are my real hair, and then when I
tell them I am wearing a wig, they are SHOCKED!! I then give them the
name of this website and tell them to buy buy buy, even if they don't
need one! :)
shopping with this company. Anytime I have a question, I get a reply
very quickly. I trust this company and have and would recommend to
anyone in need of a special wig/hairpiece.
is amazing. Her EXCELLENT commitment to customer service is above any I
have ever seen. Products are beautiful and her pricing is the most
reasonable that I know of. Items ship fast and are always delivered as
promised. I would highly recommend Lori's Wigsite to any and all persons
who want not only great products but AMAZING care and concern for her
customers. What a God send. THANKS, Lori.
I just wanted to take this time to thank you so much for your
OUTSTANDING customer service. I can speak from my end and let you know
that I have never dealt with a company who had such amazing customer
contact and service. You make your customers feel so special.
Thank you again for all that you and your company bring to those of us
who rely on your products. I am so blessed to have come upon your site
all those years ago.
It is nice to find a company that actually cares about the customer and
doesn't try to overprice items so the average person cannot afford to
buy a decent wig. I am so grateful for Lori's, she returns my emails
immediately and is caring and thoughtful to those in need. I have worn
wigs all my life and it is only through Lori's that I have been able to
afford a decent hairpiece that actually looks and makes me feel like a
not made a purchase anywhere other than with Lori Site since purchasing
my first first piece at a shop.
Lori is also patience and very helpful with suggestions and
recommendations regarding the selections. I have not even actually gone
to any other websites to even compare prices, etc. I don't believe that
I could the great customer satisfaction anywhere else.
currently am wearing (yes still, even though it's been 3 years!) the
Fire 9inch wig
from the Impressions collection. I love this wig however, its time has
come to an end. I love the European hair & The other thing I love about
this wig is the cap. I love the dermafix-like material. It is wonderful.
This wig has spoiled me! Thank you Lori for suggesting it to me.
now purchased 3 (and counting!) Impressions "
Tricia" from you, I can
honestly say I feel that I have found a home. Also, having spoken with
you on the phone, and sharing some laughs through our emails, I know I
made the right move to choose Lori's Wigsite. Alopecia is a hard disease
to live with, but your sensitivity, service and willingness to help has
made me feel that I have found a safe haven. Thank you!
2001, I was 41 years old and lost all of my beautiful long red hair. I
was eventually diagnosed with Alopecia Areata and frantically searching
for answers and wigs online. Lori's Wigsite was the first site I found
to order from.
I was overwhelmed with anxiety in regards to losing my hair but a
customer service rep talked to me and explained about wigs and how to
take care of them and order the correct size and color.
I have used other wig sites but I always return to Lori's the best
source for Alopecia sufferers in regards to price, fast service and
quality of product. You are the best!!
of all - SERVICE. There is not one other wig site out there that comes
close to Lori's. I don't feel like a "number" as she responds quickly to
your e-mail's. Count me as a VERY SATISFIED CUSTOMER!!
-- P.M Michigan
"user friendly" site. Altogether a very pleasant experience.
You are professional, and seem to be sensitive to your customers" needs.
For people like myself, we have to order from abroad, which requires a
leap of faith. You certainly did not disappoint!! Thank you.
On the strength of this I have placed my second order.
PLEASE do not disappear!!!
Fantastic, how I lived without you before, I don't know! At last I've
found products that help my hair problems. No more bad hair days!
--M.B United Kingdom
had the best experience shopping on this site and have had VERY FAST
service at times I needed hairpieces in a matter of days!
business has given my daughter a new lease on life. She suffers from
(hair-pulling) and wearing a wig has been a god send. Thank you very
your products has cut the cost of my hair replacement from $4400 yearly
to approximately $800 yearly. I can't thank you enough. Now I am able
to order my men's piece from you 1 piece at a time, alter it to fit my hair
free area, attach it with the bond, and visit my regular hair dresser
that I used to use before I lost my hair and have her cut it just like a
regular head of hair. I also want to mention the quality of the hair is
excellent as it keeps it's softness for quite a while, much longer than
my previous replacement system. Your site gives me the opportunity to
amaze people when I reveal " It's a replacement" for a fraction of the
cost. Thanks for everything!
been shopping with Lori's wig site for 2+ years ordering on the average
of 1 wig every 3 months. Lori has been exceptional to do business
with...her service is exemplary. I love her accessibility, her
immediate responses and fast deliveries. Thank you, Lori!
ordered so successfully, and with ease and speed, that you now have a devoted
customer. You responded to my recent SOS and I managed to pull off the perfect
weekend, with perfect hair! Thank you for being who and what you represent
yourselves as being, what a refreshing concept."
you so much for the "free shipping" when I purchased my two wigs. You have
been so wonderful to work with, and the site is so user-friendly. Everything
is as represented, and the delivery has been so prompt. It's a pleasure
doing business with you, Thanks again..."
for the service I received with my recent order on-line with your company.
I was very pleased with the experience and the wigs. They are exactly as
depicted, with the color being identical. I'm sure it won't be the last
order from me!"
- Just want to share with you the reaction to the Sydney wig I purchased
from you a few weeks ago. It is a huge hit! I wore it to the office today
and had a regular traffic jam of folks oohing and aahing over how great
it looks. In fact; I think they wish they had one. So, I'm forwarding your
web site to them for consideration. Maybe I'll start a new fashion trend
here at the office - the wig as a fun accessory!
is a great site to purchase a wig; mine was really perfect.
with me two to three times helping me decide on the wig I needed. She was
exceptionally patient in helping me decide!!!!!!!! Great delivery service;
very responsible company!"
- I appreciate your understanding and have told others of your site at the
place I receive chemo..."
It's a pleasure doing business with you. I feel that you really care about
your customers! You can count on my continued business. Thanks again for
your courteous and prompt care...Barbara"
I was really
impressed with the
Noriko Product that I ordered from you. I have bought
may wigs over the last year from shops and on line. You definitely have
a superior product. The Noriko Elena I purchased last year at a shop was
not as superior as your product, even though it was the same exact wig.
You definitely have all my business now as I love wigs- I am a cancer survivor.
Your shipping was excellent too. Thanks for being trustworthy and honest."
-- Love, Joan
"I was totally pleased with your product and was hoping to purchase another
Impressions human hair wig from you. I have alopecia totalis and could never
be without. I appreciate you and your company for taking care of my hair
Again, I was completely satisfied with your product. Thank you for allowing
me to give you feedback."
"I will be
losing my hair in a few weeks due to chemotherapy. I was apprehensive about
ordering a wig over the internet and about choosing the right style and
color. I ordered the
Louis Ferre "April" Wig on Monday late afternoon and
it was delivered by UPS (ground) on Tuesday, 22 hours later. Amazing! As
it turns out I could not have chosen a more perfect duplicate of my current
hair color or style - I was just hoping it would be something I could tolerate
for the time I had to wear it. Thank you very much!
Recommend = Yes A friend with "hair issues" could not believe how
nice my 1st wig was. I told her about your site, and she ordered one.
Also, when I went for a hair trim, before I removed the wig I had on,
the beautician thought "that" was what she intended to cut. She was
amazed at the quality.
Her friend - also a hair dresser - had to shave her head, due to cancer.
She spent over $1000 on a wig, and didn't like it.
My hairdresser was going to tell her about mine, and the site where I
purchased it! I've had cashiers in Target and the supermarket complement
my style & color, and wanted to know where I had it done. They were
stunned when I told them the truth. I was initially hesitant about
wearing one, but I'd had significant hair loss due to a medication. I
finally feel confident when I leave the house. That is why I am ordering
my 3rd one, today. Thank you for making me feel better about myself!
Thanks for being such a reliable company to purchase from. I purchase wigs REGULARLY, and will only purchase from you! Thanks for making a hard situation easier to deal with. :)